Frequently Asked Questions

Yes. Moissanite is silicon carbide — a genuine gemstone with its own optical properties, grown in laboratories because natural crystals are extremely rare. It is durable (hardness 9.25) and brilliant, and we always label it as moissanite, never as diamond.

Moissanite has more fire than diamond, and to the naked eye most people cannot tell them apart in everyday wear. What matters to us is that you know exactly what you are buying: every piece is labeled as moissanite.

Every piece shows its retail price and SKU. Specifications that vary per order (metal, stone size, grade, finish) are confirmed in writing before you pay — no hidden markups, no invented discounts.

Yes — shipping options, times and costs for your country are confirmed in writing when you order. Tracking is provided and you can follow progress on the Track Order page.

Yes. We work with wholesale partners. Send your quantity and target styles through the contact form and we will reply with a written quotation within one business day.

Clean with mild soap, warm water and a soft brush; avoid harsh chemicals and hard knocks. Store pieces separately to avoid scratches. Detailed care instructions ship with every order.

Unworn pieces in original packaging can be returned within the window stated on your invoice. Contact us with your order ID and we confirm the process in writing.

Displayed prices are primarily in USD, with the CNY reference shown alongside. We confirm the specification, final quote and any delivery costs in writing before your order.